Receptionist

VACANCY ANNOUNCEMENT@ Central Medical Stores Trust (CMST)

POSITION: RECEPTIONIST

Location: Lilongwe

INTRODUCTION

The Central Medical Stores Trust (CMST) is responsible for Procurement, Warehousing, Sales and Distribution of adequate, affordable and approved and quality medicines and medical supplies to all public health facilities in Malawi. CMST is seeking to recruit transformative and visionary persons to support it to effectively fulfill its mandate across its establishments in Mzuzu, Lilongwe and Blantyre as follows:

Job Title: Receptionist

Job Grade: MS7

Location: Lilongwe

Responsible to: Assistant Administration Officer

No. of Positions: One (1)

Purpose of the Job

To ensure effective and efficient front Office operations and projection of favourable corporate image.

Duties and Responsibilities

• Receiving and directing visitors, phone calls and correspondence.

• Reporting any security cases around the front office.

• Checking visitors in and out.

• Attending to visitors’ inquiries and complaints.

• Reporting issues with phone lines.

• Reporting any suspected abuses of phone lines.

• Fostering favourable ambience of the front office.

Job and Person Specifications

Qualifications

Diploma in Front Office Management, Business Administration, Customer Service or related field.

Experience

• Three (3) years’ progressive experience in a similar position.

Skills and Personal Attributes

• Excellent communication skills.

• High levels of integrity, professionalism and discretion.

• Excellent organisational and time-management skills.

• Ability to handle difficult situations.

• Ability to manage multiple and competing priorities effectively.

• Strong interpersonal skills.

SUBMISSION OF APPLICATION

Interested and qualifying individuals should submit applications and detailed Curriculum Vitae (CV), with at least three names of traceable referees, and copies of certificates. Applications in sealed envelopes, clearly marking ‘Name of the position being applied for’ should be sent to:

The Chief Executive Officer

Central Medical Stores Trust

Private Bag 55

Mzimba Drive

Lilongwe

Or to: vacancies@cmst.mw

Closing time and date for applications is Friday 4th September 2026

CMST is an equal opportunity employer and ladies are encouraged to apply. Only shortlisted applicants will be acknowledged.