OPERATIONS MANAGER

VACANCY ANNOUNCEMENT@ ENKOSI LUXURY COACHES LIMITED

POSITION: OPERATIONS MANAGER

Location: Lilongwe

OVERVIEW 

Enkosi Luxury Coaches Limited, a fast growing cross border passenger and courier services company, invites applications from ambitious and suitably qualified and well experienced candidates to fill the following positions tenable at its Lilongwe office.

OPERATIONS MANAGER

Major responsibilities will include, but not limited to the following;

• Manages the company’s operations.

• Oversees daily operations; ensuring efficient workflows, service delivery, and process consistency throughout the organization.

• Ensures the company is efficient by deploying innovative business process improvements.

• Develops and implements operating procedures that optimize productivity by ensuring all operational inefficiencies are eliminated.

• Ensures customer satisfaction by constantly engaging them and providing various customer feedback mechanisms/channels and attending to such feedback as necessary.

• Coordinates cross-functional teams, supervises and mentors staff by fostering a culture of accountability and growth.

• Supports the Administrative Executive in ensuring compliance to all regulatory and legal requirements by implementing risk mitigating initiatives for actual and potential risks.

• Ensures employee and customer safety by complying with health and safety regulations while proactively managing risks.

Minimum Level of Education and Work Experience

• Bachelor’s Degree in Logistics, Supply Chain, or any related field.

• A minimum of 3 years work experience at supervisory or managerial level.

• Experience in fleet management will be an added advantage.

• Strong analytical and problem-solving skills.

Personal Attributes

• Excellent interpersonal skills

• Ability to perform under pressure without compromising work standards

• Self-motivated and energetic.

• Team player

How to Apply

If you meet the above minimum requirements and are interested, please send your applications with updated CV, copies of certificates and names of three traceable referees to the following address;

Chief Executive Officer, Enkosi Luxury Coaches Limited

P.O. Box 160, Blantyre

Email: enkosi@enkosicomw.com

The closing date for receiving applications is Friday 13 March, 2026. Only short-listed candidates will be acknowledged.