IT Officer

Position: IT Officer

Location: Lilongwe

Organization: WaterAid

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About WaterAid

WaterAid works to transform lives by improving access to safe water, sanitation, and hygiene (WASH). The organization’s vision is a world where everyone has access to safe water and sanitation. By 2030, WaterAid aims to ensure all people in Malawi have access to clean water, sanitation, and hygiene services.

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Job Overview

The IT Officer will develop, implement, support, and maintain ICT systems and infrastructure for the WaterAid Malawi Country Programme. The role focuses on ensuring efficient use of information and communication technology and supporting staff with reliable ICT systems.

The position is based in Lilongwe and involves frequent travel.

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Key Responsibilities

 • Provide technical support to staff members.

 • Maintain software and hardware, including laptops, desktops, and servers.

 • Support software development and system enhancements.

 • Manage system and network administration.

 • Ensure cybersecurity and compliance across ICT systems.

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Qualifications and Skills

 • Bachelor’s Degree in Information Technology, Software Engineering, or a related field.

 • Experience in hardware and software maintenance for laptops, desktops, and servers.

 • Knowledge of networking and internet equipment installation.

 • Strong troubleshooting and diagnostic skills.

 • Ability to identify training needs and plan ICT training.

 • Good understanding of cybersecurity principles.

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How to Apply

Interested applicants should submit:

 • Current CV

 • Motivation letter

 • Names of three most recent referees

Send applications to: 

Email: recruitmentmw@wateraid.org

Subject line: IT Officer

Application Deadline: 20 March 2026

For a detailed job profile, visit the WaterAid website:

🌐 www.wateraid.org/mw/publications

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WaterAid maintains zero tolerance for abuse, harassment, exploitation, or misuse of power, and all staff must adhere to its Global Code of Conduct.i