Human Resources Officer

VACANCY ANNOUNCEMENT

The Malawi Red Cross Society (MRCS) was established in 1966 under Chapter 18:09 of the Laws of Malawi as a humanitarian organization with a presence in all 29 districts of the country. MRCS is a government-subvented organization mandated to provide relief and humanitarian assistance to people affected by conflicts and disasters, alleviate human suffering, and improve the quality of life of vulnerable communities.

MRCS is a member of the International Red Cross and Red Crescent Movement and delivers its mandate through relief and development programmes while upholding and disseminating the Movement’s Fundamental Principles. MRCS invites applications from suitably qualified, motivated, and experienced candidates to fill the following positions at its National Headquarters:

Position: Human Resources Officer

(Corrigendum: The position is Human Resources Associate)

1. Job Summary

Reporting to the Head of Human Resources, the Human Resources Associate will play a key role in strengthening the Human Resources function and fostering a positive, productive, and inclusive work environment within MRCS. The position will support and coordinate core HR functions, including recruitment and staffing, performance management, learning and development, employee relations, occupational health and safety, HR administration, and compliance with labour laws and organisational policies.

2. Key Duties and Responsibilities

The Human Resources Associate will be responsible for, but not limited to, the following:

Work closely with hiring managers to identify staffing needs and develop job requirements.

Advertise vacant positions internally and externally.

Screen applications, coordinate interviews, and support the end-to-end recruitment process.

Coordinate and manage the onboarding process for new employees.

Conduct staff orientation sessions in collaboration with relevant departments.

Address employee concerns, complaints, and grievances in a timely and professional manner.

Support conflict resolution and promote effective communication across the organisation.

Foster a positive and harmonious work environment.

Support the implementation of performance appraisal systems.

Assist managers in setting performance goals and expectations.

Support performance improvement plans and follow-up actions.

Identify training needs and coordinate capacity-building programmes.

Support staff learning and career development initiatives.

Ensure compliance with MRCS HR policies and applicable labour legislation.

Monitor HR best practices and relevant legal updates.

Administer employee benefit programmes and respond to benefit-related enquiries.

Maintain accurate and up-to-date employee records in the HRMIS.

Prepare HR documentation and monthly HR reports by the 5th of the following month.

Uphold ethical HR practices and confidentiality at all times.

Address and assist in resolving workplace conflicts.

3. Qualifications and Experience

Bachelor’s degree in Human Resources Management, Business Administration, or a related field.

Membership of the Institute of People Management of Malawi will be an added advantage.

A minimum of three (3) years’ proven experience in a Human Resources role or a similar position.

4. Required Knowledge, Skills, and Competencies

Strong knowledge of labour laws and HR best practices.

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Proficiency in HRIS and Microsoft Office applications.

High level of integrity, professionalism, and confidentiality.

Ability to work independently and as part of a team.

Flexibility and adaptability to organizational needs.

Correction Notice:

This advertisement corrects and replaces all previous advertisements published on this position under the designation Human Resources Officer. Applicants and the general public are hereby advised that the correct designation for the position is Human Resources Associate, and all applications should be made in reference to this corrected advertisement.

Any previous advertisements bearing the designation Human Resources Officer are hereby withdrawn and superseded by this notice.

Application Procedure

Interested and suitably qualified candidates should submit:

A detailed curriculum vitae (CV)

A cover letter clearly indicating the position applied for

Copies of relevant academic and professional certificates

Contact details of at least three (3) professional referees

Applications clearly marked with the position title in the subject must be submitted via email to careers@redcross.mw no later than Wednesday, 25 March 2026. Late applications will not be considered. Only shortlisted candidates will be contacted.

While MRCS as an equal opportunity employer does not discriminate or apply preferential treatment in recruitment and selection, workforce data indicates that women are currently underrepresented in certain roles within the Society. In order to promote diversity, equity, and inclusion, MRCS encourages applications from qualified women to apply, without compromising merit-based selection

Should you wish to be considered for this role, you are invited to submit an application in accordance with the instructions in the advertisement before the stated closing date. Please note that applications for the withdrawn position will not be carried forward automatically.

Kindly note that only shortlisted candidates will be contacted.