Branch Manager

VACANCY ANNOUNCEMENT@ SMART DELIVERIES

POSITION: BRANCH MANAGER

Location: Zomba Branch

OVERVIEW

Smart Deliveries is a leading courier and delivery service provider in Malawi, committed to providing efficient and reliable logistics solutions. We specialize in timely and secure delivery services, catering to the diverse needs of businesses and individuals across the country.

Job Summary

We are seeking an experienced and dynamic Branch Manager to join our team and play a key role in Managing one of our satellites he will take the leading role in overseeing the branch operations marketing as well as manage the branch financial accounts. The ideal candidate should have a strong background in customer service, decision making skills, and financial management

KEY RESPONSIBILITY

Oversee branch operations and logistics for efficiency and compliance.

Drive sales, revenue growth, and profitability.

Manage, train, and evaluate staff performance.

Maintain strong customer relationships and provide support.

Control inventory, assets, and branch resources.

Manage budgets, expenses, and financial records.

Ensure health, safety, and policy compliance.

Oversee parcel verification and front desk operations.

Support marketing activities and team performance.

Maintain records, prepare reports, and analyze attendance data.

Overseeing day to day operations of the branch

Producing daily, weekly and monthly sales, operations and financial reports

QUALIFICATIONS

Bachelor's Degree in Business Administration from any accredited institution or any related Business studies.

Proven experience as team leader

Ability to work under pressure with minimum supervision

Excellent problem-solving and decision-making abilities.

Effective communication and interpersonal skills.

HOW TO APPLY

Interested candidates should submit their CV and a compelling cover letter highlighting their relevant experience to jobs@smartdeliveriesmw.com COPY djchipatangwe@gmail.com and chokanitracie@gmail.com Please indicate "Smart Deliveries –Branch Manager Zomba as the subject line. The Human Resource Officer, Smart Deliveries, P.O. Box 30497, Lilongwe 3.

Smart Deliveries is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

APPLICATION DEADLINE: 13 APRIL 2026