Commerce And Operations Manager

Posted on May 19, 2026 | Job ID: 2390

Application Deadline: 9 days left
Job Description

MVula Piped Water Limited is pioneering a climate-resilient, 100% solar-powered piped water utility at Kandeu (Ntcheu) under the “Utility of the Future” framework. We are recruiting an entrepreneurial, results-driven Commerce and Operations Manager to join immediately at the inception phase.

Core Responsibilities:

  • Tariff Engineering: Design cost-reflective, socially equitable tariff models that achieve financial break-even and fund long-term asset depreciation reserves
  • Revenue Digitalization: Overhaul cash handling risks by deploying a 100% cashless, prepaid smart-token billing framework integrated with Airtel Money and TNM Mpamba
  • Institutional Transition: Manage the legal transitioning of the local operation system into a streamlined commercial private-operator system
  • Asset Lifecycle Management: Coordinate with Davis & Shirtliff to enforce preventive maintenance schedules, protecting equipment warranties and ensuring zero breakdown
  • Grant Compliance & Audits: Maintain real-time consumption dashboards and monthly revenue reconciliations to satisfy strict audits

Required Profile & Qualifications:

  • Education: Bachelor of Commerce (B.Com) from a recognized institution, specializing in Accounting, Finance, or Cost-Accounting
  • Experience: Minimum 3 years of managing decentralized commercial operations, rural microfinance networks, or revenue-driven utility portfolios in Malawi
  • Technical Skills: Proven hands-on experience with FinTech ecosystems, mobile merchant APIs, automated billing systems, or prepaid electronic utility metering
  • Soft Skills: Exceptional negotiation capability to navigate both local and international business management dynamics

Key Performance Targets:

  • 96% Collection Efficiency achieved via a completely cashless, prepaid digital payment network
  • 1.0+ Operating Cost Coverage Ratio hit within 90 days post commissioning
  • 100% Traceable Audit Trail provided to financial auditors

How to Apply:

Submit an application letter, updated CV with three traceable professional references, and copies of academic certificates to:

The Chief Executive OfficerMVula Piped Water LimitedP.O. Box 413, Blantyre

Apply Apply directly via email Auto Apply Register for automated application Jobs Return to jobs list