Station Manager

VACANCY ANNOUNCEMENT@ Lilongwe Handling Company Limited (LIHACO)

POSITION: STATION MANAGER

Location: Blantyre

OVERVIEW

Lilongwe Handling Company Limited (LIHACO) is a wholly Malawi Government owned commercial entity established in 2000. The core business of the company is to provide to provide passenger, ramp and cargo handling services to national and international airlines, travel & tour and lounge services to passengers traveling in and out of Malawi Airports. The Company is inviting applications from suitably qualified candidates to fill the following vacant position at the Bakili Muluzi International Airport.

Post: Station Manager (LH3)

Responsible to: Operations Director

Responsible for: Duty Officers

Main Responsibilities:

Ensure implementation and monitoring of day-to-day administration and operation of the safety management system at station level

Ensure station is functioning properly in accordance with LIHACO standards and requirements of customer airlines and relevant authorities

Ensure departments of the station are provided with necessary facilities, work space, equipment and supporting services as well as work environment to satisfy operational safety and security requirements at the station

Ensure weighing scales are periodically checked and calibrated to assure accuracy of weights recorded and keep records

Analysing operational reports and providing strategic guidance for the station

Developing and reviewing work plans, programs and budgets

Monitoring and evaluating the implementation of work plans, budget, service level agreements, Emergency Response Plan (ERP) and programs to foster operational effectiveness and efficiency of the station

Set targets and standards for measuring and evaluating operational effectiveness and efficiency of station sections and their heads

Ensure Station department heads read, understand and are familiar with the ORM in general and all the sections of the Ground Handling Manual in particular

Request customer airlines to supply operational manuals

Authorize and control expenditure to implement practical and operational decisions at station level

Coordinate and resolve safety and security issues from station sections and cooperate with the corporate office through participation in Safety Review Board meetings.

Ensure safety and security of LIHACO equipment at station level

Ensure that operational guidelines procedures and instructions are implemented by sections of the station in line with industry standards and requirements of customer airlines

Establishing a good rapport with customer airlines and other stakeholders on operational issues through meetings

Conduct station management system review meetings

Championing change management, corporate governance, risk management and internal control processing in managing station.

Convene station planning meeting

Report incidents and accidents

Resolve disagreements between auditor and audited operational area

Convene meeting to discuss findings raised in audit reports

Hold meetings to review issues arising from the quality assurance programme.

Provide required notifications as soon as possible after a security threat has been received

Appraise staff

Education and Qualification

Minimum Degree in Hospitality Management plus Master’s Degree in Business Administration or any Management related field.

Experience

Five (5) years’ experience at Management level

Abilities and Skills

High Level Maturity

Supervisory Skills

Excellent Communication and Interpersonal Skills

Problem Solving

Ability to work under Pressure

Conflict Resolution Skills

Multitasking

Method of application

Applicants who meet the above requirements should submit an application letter, a detailed up to date Curriculum Vitae (CVs) specifying qualifications, experience, copies of certificates, contact details and three traceable referees in a sealed envelope to:

The Chief Executive Officer

Lilongwe Handling Company

P.O. Box 89

LILONGWE

The closing date for receiving applications is Friday 28th August 2026. Only shortlisted applicants will be acknowledged and invited for interviews.