Job description
NEW JOB ALERT: RECEPTIONIST
Sunbird Tourism plc
Location: Various Sunbird Hotels and Resorts, Malawi
Deadline: 18 September 2026
ABOUT THE ROLE
Sunbird Tourism plc, Malawi's leading hotel group, is inviting applications from suitably qualified and motivated individuals who are passionate about advancing their careers to fill the vacant position of Receptionist.
KEY REQUIREMENTS
• Certificate in Front Office Operations from an institution recognized by NCHE.
• A full Malawi School Certificate of Education.
• Two (2) years’ experience in a similar position.
• Customer service skills.
• Thorough and pay attention to detail.
• Patience and ability to remain calm in stressful situations.
• Excellent communication and problem-solving skills.
• Positive attitude is a MUST.
KEY RESPONSIBILITIES
• Check departures, arrivals, late checkouts and Very Important People report.
• Check mode of payment for every guest on departure for proper documentation and follow ups.
• Check arrivals list to anticipate guest needs and ensure they are worked on before guest arrival.
• Prepare for group arrivals by preprinting registration cards and arranging a special checking in table.
• Handle guest complaints.
• Attend to guests timely.
HOW TO APPLY
Send your complete application letter with Curriculum Vitae and three traceable referees to:
Head of Corporate Services
Sunbird Tourism Plc
P. O. Box 376
BLANTYRE
E-mail: stl@sunbirdmalawi.com