Job description
VACANCY ANNOUNCEMENT@ LIWIRO FINANCE LIMITED
POSITION: HUMAN RESOURCES OFFICER
Location: Lilongwe, Malawi
ABOUT THE ROLE
Liwiro Finance Limited is a growing duly licensed microfinance institution dedicated to providing affordable and accessible digital financial solutions to individuals and small and medium enterprises in Malawi.
The Human Resources Officer will play a key role in supporting the strategic and operational HR functions of Liwiro Finance Limited. The position ensures the effective implementation of HR policies, staff recruitment, development, performance management and employee relations while fostering a supportive work culture aligned with the institution's mission to empower underserved Malawians through financial inclusion.
Reporting to: Senior Management
Key Relationships:
* Internal: All staff, Senior Management
* External: Labour Office, Training Consultants, Insurance Providers
WHAT YOU NEED
* Bachelor's Degree in Human Resources Management, Business Administration or related field.
* 5 years of experience in Human Resources Management with 3 years in a leadership position, preferably in the financial or microfinance sector.
* Good knowledge of labour laws and HR best practices.
* Strong interpersonal and communication skills.
* High level of integrity, confidentiality and professionalism.
* Ability to multi-task and manage time effectively.
* Problem-solving and conflict resolution skills.
WHAT YOU WILL DO
* Co-ordinate the end-to-end recruitment process (job posting, screening, interviewing and selection).
* Prepare job offers, employment contracts and orientation materials.
* Conduct new employee on-boarding and ensure proper documentation.
* Maintain up-to-date and accurate employee files, HR databases and records.
* Ensure compliance with labour laws, regulatory requirements, and internal policies.
* Monitor employee contracts, probation, leave days etc.
* Support the implementation of performance appraisal systems and KPIs.
* Support capacity building initiatives tailored to MFI operations.
* Serve as a point of contact for employee grievances and conflict resolution.
* Assist in developing and updating HR policies and employee handbook.
* Ensure that HR policies align with institutional values and strategic goals.
* Collaborate with finance on payroll processing.
* Administer employee benefits including health insurance, pensions and leave programme.
HOW TO APPLY
Those who meet the above requirements should send their applications to the following email addresses:
Email: ceo@liwiromalawi.com
Copy: chairman@liwiromalawi.com
Application Deadline: 16th November 2025
Note: The deadline provided in the original advert is 16th November 2025.