Human Resources Manager

VACANCY ANNOUNCEMENT@ EPAY LIMITED 

POSITIONS: HUMAN RESOURCES MANAGER

Location: Blantyre 

OVERVIEW 

EPay Mobile Money invites applications from qualified and experienced professionals to fill the position of Human Resources Manager. The role is based at the Head Office in Blantyre.

Position: Human Resources Manager

Location: Head Office – Blantyre

Reporting To: Chief Executive Officer (CEO)

Job Purpose

The Human Resource Manager is responsible for leading and managing all HR functions for Epay Mobile Money to support organizational effectiveness and growth. The role ensures strong HR governance, talent development, employee engagement, and compliance with labor laws while acting as a strategic partner to leadership.

Key Responsibilities

HR Strategy & Leadership

Develop and implement HR strategies aligned with business objectives

Advise senior management on workforce planning, structure, and people strategy

Lead organizational development and change management initiatives

Talent Acquisition & Management

Oversee recruitment, selection, onboarding, and retention strategies

Manage performance management systems and appraisal processes

Identify training needs and implement learning & development programs

Support succession planning and leadership development

Employee Relations & Engagement

Manage employee relations, grievances, and disciplinary processes

Promote a positive workplace culture and high employee engagement

Ensure fair, consistent, and transparent HR practices

HR Operations & Policies

Develop, review, and enforce HR policies and procedures

Oversee HR records, contracts, payroll coordination, and benefits administration

Ensure accuracy and confidentiality of employee data

Compliance & Risk Management

Ensure compliance with labor laws, employment regulations, and HR best practices

Manage audits, inspections, and statutory requirements

Mitigate HR-related risks and ensure ethical workplace practices

Performance, Rewards & Payroll Support

Support compensation structures, salary reviews, and incentives

Work with finance on payroll accuracy and compliance

Benchmark roles and remuneration against market standards

Team Leadership & Reporting

Lead and mentor HR staff

Prepare HR reports, dashboards, and metrics for management decision-making

Key Qualifications & Experience

Bachelor’s degree in Human Resource Management, Business Administration, or related field

He or She should be above 30 years of age

3-5 years of progressive experience in operations, with demonstrable exposure to human resources management ideally.

Degree in a relevant field (e.g. Human Resources Management, Business Administration, Operations Management, or equivalent).

Proven experience managing HR functions including recruitment, onboarding, performance management, employee relations, and compliance with local labour law.

Experienced people manager with a track record of building high-performing teams, delivering results through others, and establishing strong management systems and processes.

Collaborative management style with excellent interpersonal skills and the ability to build trust across diverse teams and stakeholders at all levels.

Comfortable operating in fast-paced, ambiguous environments where success requires adaptability and a significant degree of learning by doing.

Proficiency in Microsoft Office and operational reporting tools.

Strong knowledge of labor laws and HR best practices

Key Skills & Competencies

Strategic thinking and people leadership

Strong communication and conflict resolution skills

High integrity and confidentiality

Performance management and coaching

Policy development and compliance

HR analytics and reporting

METHOD OF APPLICATION 

Interested candidates should submit their application letter, updated Curriculum Vitae (CV), and copies of relevant certificates to: mmatemba@epay.mw

Closing Date

31st July 2026

Only shortlisted candidates will be contacted.