Job description
POSTED BY MVUNGI JOB MASTER
VACANCY ANNOUNCEMENT
ORGANISATION: ILLOVO SUGAR (MALAWI) PLC
POSITION: ART CLERK (1 POSITION)
Location: Dwangwa, Malawi
Department: Medical Services
Reports to: Medical Assistant
Job Category: Permanent
Application Deadline: Monday, 26 October 2026
ABOUT THE POSITION
Illovo Sugar (Malawi) plc invites applications from suitably qualified candidates for the position of ART Clerk at Dwangwa.
The successful candidate will maintain ART patient records, support clinic administration, ensure accurate data management and assist with the preparation of routine HIV/ART programme reports while protecting patient confidentiality.
DUTIES AND RESPONSIBILITIES
- Maintain ART patient files, registers, appointment books, defaulter-tracing lists, transfer records and electronic databases where applicable.
- Register new ART clients and ensure patient files are opened accurately and completely.
- Schedule follow-up appointments and assist with patient flow during ART clinic days.
- Identify missed appointments and prepare defaulter lists for follow-up by HTC counsellors, clinicians or community health staff.
- Retrieve patient files before clinic sessions and ensure they are available to clinicians, nurses, counsellors and pharmacy staff.
- File laboratory results, prescriptions, clinical notes, referral documents and counselling records correctly.
- Participate in data quality audits, file reviews, register checks and verification exercises.
- Compile routine ART statistics and support monthly, quarterly and annual programme reporting.
- Verify data completeness and accuracy before submission to the supervisor.
- Comply with company policies and procedures, including SHERQ, Competition Law and Anti-Bribery and Corruption requirements.
QUALIFICATIONS AND REQUIREMENTS
- MSCE or equivalent.
- A certificate in Records Management, Data Management, Administration or Health Information Systems will be an advantage.
- At least 2 years of experience in health records, clinic administration, ART/HIV data or records management.
- Computer literacy, including basic Excel or database use, is an advantage.
- Strong attention to detail and confidentiality.
- Good filing, data-entry, communication and report-preparation skills.
- Understanding of HIV/ART clinic operations will be an added advantage.
HOW TO APPLY
Submit an application letter, detailed CV, copies of relevant certificates, details of traceable referees and a copy of your National ID to:
The HR Mill Head
Illovo Sugar (Malawi) plc
P.O. Box 46
Dwangwa, Malawi.
Email: DwangwaCorporateMail@illovo.co.za
Deadline: Monday, 26 October 2026.
Illovo Sugar (Malawi) plc is an equal opportunity employer. Women are encouraged to apply.
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