Customer Service Assistant

Company Name: Telekom Networks Malawi (TNM) Plc

Position: Customer Service Assistant

Job Description:

Reporting to the Shop Executive, the Customer Service Assistant will provide first-level customer support, resolve customer issues, promote and sell TNM products and services, support Mpamba agent onboarding, and contribute to shop sales and customer satisfaction.

Qualifications

• Minimum Diploma in Business Management, Marketing, Accounting, or related field.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and achieve targets.

How to Apply

Send your application letter and CV to:

vacancies@tnm.co.mw

Closing Date

15 June 2026